Cancelling your Health Insurance Plan

In general, health insurance policies are 12-month contracts. All insurers must provide a 14-day cooling-off period from the commencement of the contract, during which time you may cancel and get a full refund. No claims will be paid in respect of these 14 days. 

Current Market Practice

Irish Life Health

Irish Life Health will provide a 14-day cooling-off period from your renewal date, where you may cancel, get a full refund and switch to an alternative plan or insurer. Irish Life Health will also allow you to switch your plan mid-term to another Irish Life Health plan. However, you cannot switch from Irish Life Health to another insurer mid-term without penalty.

The mid-term cancellation charge will consist of the health insurance levy calculated on a pro-rata basis for each adult, student and child on the policy for the remainder of the policy term, together with an administration fee of €25 per policy.

Laya Healthcare

Laya Healthcare will provide a 14-day cooling-off period from your renewal date, where you may cancel, get a full refund and switch to an alternative plan or insurer. Laya Healthcare will also allow you to switch your plan mid-term to another Laya plan.  However, you cannot switch from Laya Healthcare to another insurer mid-term without penalty. Laya will seek the full year's premium if you cancel mid-term.

Vhi Healthcare

Vhi Healthcare will provide a 14-day cooling-off period from your renewal date, where you may cancel and get a full refund. Vhi will not allow you to switch to another Vhi plan mid-term. However, you cannot switch from Vhi Healthcare to another insurer mid-term without penalty.

If you stop paying your Vhi premium mid-term and have had no claims, they will charge you a cancellation fee. This is equal to the health insurance levy, per person, on a pro-rata basis, for the remaining period left on the policy plus a €50 administration fee per policy. Payment of this penalty does not affect your rights to take out a policy with another insurer.

If you have had claims since your last renewal date, Vhi will charge the full year’s premium.