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Helpline: (01) 406 0080

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Cancelling

Cancelling and switching

In general, health insurance policies are 12-month contracts. All insurers must provide a 14-day cooling-off period from the commencement of the contract, during which time you may cancel and get a full refund. No claims will be paid in respect of these 14 days.
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Choosing a policy

Information to consider when selecting your health insurance plan.
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Claims and excesses

Understanding claims and excesses when it comes to health insurance.
Complaints

Complaints

What to do when you are looking to complain
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FAQ

Frequently Asked Questions about all aspects of health insurance.
jargon

Glossary

Explaining common health insurance terms in plain English.
Lifetime Community Rating (LCR)

Lifetime community rating (LCR)

Lifetime community rating is a system whereby the premium that individuals pay for health insurance rises with the age they enter the private health insurance market, but does not vary in relation to their current age.
Waiting Periods

Waiting periods

When you take out health insurance for the first time, or it has been more than 13 weeks since you last held private health insurance, you may have to serve waiting periods before you are fully covered, but accident and injury will be covered immediately.

Contact Us

  • Beaux Lane House
    Mercer Street Lower
    Dublin 2
    D02 DH60
  • (01) 406 0080
  • info@hia.ie

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