FAQ
Frequently Asked Questions
Switching policies and insurers
I am upgrading my cover. Will I have to serve waiting periods?
You may have to serve upgrade waiting periods if you move to a policy with higher benefits.
I have a pre-existing condition. Can I switch insurer?
Yes. If you have completed your new customer waiting periods, you will be covered immediately for any pre-existing condition. However, if you move to a policy with higher benefits, you may have to serve upgrade waiting periods.