Glossary

A "pre-existing condition” means an ailment, illness or condition, where, on the basis of medical advice, the signs or symptoms of that ailment, illness or condition existed at any time in the period of 6 months ending on the day on which the person became insured under the contract.

A waiting period is the amount of time that must pass from the start date of your health insurance policy before full cover is available. You may have to serve waiting periods if you buy health insurance for the first time or if you upgrade your cover. For more information, go to waiting periods.